Drift on Island™

Frequently Asked Questions

Ordering

What methods of payments do you accept?

We accept all major credit cards as well as Paypal. 

What can I do if something is wrong with my order? 

You can email us at info@driftonisland.com any time and we will get back to you within 24-hours.

How do I order wholesale?

Contact us at info@driftonisland.com and we will be happy to help with any inquires. 

 

Product Information

Do you have a size guide?

Yes, you can find it here

How do I wash your clothes?

We recommend hand washing all of our items to maximize their use and to keep the pieces vibrant. Lay them flat to dry. 

Where is your clothing made?

All our clothing is designed and created at Roberta Hurlburt's Studio in Boca Grande, FL. 

 

Delivery 

How much is postage?

Standard USA shipping and handling charges are free. Express Mail shipping is $22.95. 

What postal service do you use?

We ship all of our items with USPS. 

Where do your items ship from?

Our items are shipped from Boca Grande, FL. 

How long will I have to wait to receive my order?

Shipping will take 5-7 business days after receipt of the shipping confirmation.

 

General Information

How do I contact Drift on Island customer support? 

You can email us anytime at info@driftonisland.com. You can also visit our Contact section. 

I'd like to become a wholesale partner of Drift on Island, what do I do?

Email us at driftonisland.com.

 

 

Return Policy

What is your return policy?

Drift on Island will gladly accept any items that are unworn, unwashed, or product that does not meet the customer standards, as long as it is returned within 30 days of delivery with tags still attached. A full refund will be issued back to the original form of payment. For items returned past the allotted 30 days of delivery there will be no refund however a store credit can be issued. For returned products it is up to the customer’s discretion to pay for return shipping.

How do I return or exchange something?

Email us at info@driftonisland.com.